This will
depend on how much of an area is being cleaned and how congested the
areas are.
Will
water ruin my carpet?
We do not
over saturate your carpets. While our process is thorough, the carpet
will not be "soaking wet" but the carpet will be damp after
we are finished.
How
long will it take my carpet to dry?
This depends
on how much air circulation there is in the areas we cleaned. You can
help your carpet dry faster by turning on your heat in the winter, or
A/C in the summer. Most thermostats have an option to run your furnace
fan continuously, turning this on will also speed up the drying process.
Also, any paddle fans or box fans you can run would be helpful.
I've
heard that having your carpet cleaned will make it soil faster. Is this
true?
This can
be a problem when residue is left behind after cleaning. We always rinse
the carpets thoroughly removing all dirt and residue to avoid this problem.
Regularly cleaning of your carpet will prolong it's life more so than
waiting too long to have your carpets cleaned.
Do
I need to move my furniture before you arrive for the cleaning?
No this
is not necessary. However, we do ask that you move any breakable items
out of the room such as lamps, ornaments, glass picture frames, etc.
We also ask that you clean up any small items from the rooms such as
toys, books, and others small items. We can move most pieces of furniture
with some exceptions. Items too heavy such as pianos, book cases and
china cabinets we cannot move. We are fully bonded and insured, but
we must refuse to move some electronic items such as entertainment centers,
large TVs, and computers. ANY item to be moved is at the discretion
of the technician.
Do
I have to be home while my carpet is being cleaned?
This is
entirely up to the customer. We often have appointments when the customer
is not home. Our technicians are trained professionals you can trust.
Can
I walk on my carpet after it is cleaned?
Yes. Walking
on your carpet after we are finished is not harmful to your carpet.
Damp carpet does attract dirt however, so you want to be sure your shoes
are clean before walking on your carpet.
Is
customer satisfaction guaranteed?
We have
over 20 years experience in the Knox County area with a strong repeat
customer base. We will make every reasonable effort to ensure your satisfaction.
Inspired Design Group, Ltd.